3131495 - Products Section is Grayed-Out When Creating a New Opportunity

You are trying do add a Product when creating a New Opportunity, however the Products section in Opportunity Quick Create screen is grayed-out.

SAP Cloud For Customer

1. Navigate to Sales Workcenter.
2. Navigate to Opportunities view. 
3. Go to Opportunity Quick Create screen.
4. Click "add" a new product.
5. You can see that the section is grayed out. Isn't possible to add any Product. 

The field Product ID has been marked as read-only via Adaptation Mode.

In order to solve this issue, please follow the steps below:

1. Navigate to Sales Workcenter.
2. Navigate to Opportunities view. 
3. Create a new Opportunity.
4. Start Adaptation Mode.
5. Click "add" a new product.
6. Click the pencil under Products.
7. Click "Product ID" arrow in the right side pane.
8. Unmark the "Set as Read-Only" box. 

Products ; Opportunity ; QC ; Grayed-out ; Add , KBA , LOD-CRM-OPP , Opportunity Management , How To