SAP Knowledge Base Article - Preview

3131497 - User Default Signature Template Not Being Added to a Reply All in Service Ticket


You notice that, when clicking on Reply All in a service ticket, the user default signature template is not added in the new e-mail footer.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


E-mail, Reply, Reply All, Interactions, Interaction, Ticket, Service Ticket, Service Request, C4C, Service, Signature, Default, Template, Settings, My E-mail Settings, User, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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