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3131845 - Fiori Launchpad notifications does not work after upgrade


  • When trying to open a notification in Fiori Launchpad, My Inbox application fails to open. 


  • After clicking "Show Details", the below error is shown:
    <?xml version="1.0" encoding="utf-8"?><error xmlns=""><code>/IWFND/CM_MGW/051</code><message xml:lang="en">Resource not found for the segment 'TaskCollection'</message><innererror><application><component_id>OPU-BSC-TGW</component_id><service_namespace>/IWPGW/</service_namespace><service_id>TASKPROCESSING</service_id><service_version>0002</service_version></application><timestamp/><Error_Resolution><SAP_Transaction/><SAP_Note>See SAP Note 1797736 for error analysis (</SAP_Note><Batch_SAP_Note>See SAP Note 1869434 for details about working with $batch (</Batch_SAP_Note></Error_Resolution><errordetails/></innererror></error>

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • ABAP Platform 2020 (SAP_BASIS 7.55 SP2)
  • Task Gateway
  • SAP Business Workflow
  • SAP Gateway


ABAP platform 2020


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, Resource not found for the segment 'TaskCollection', cannot open notification, bell icon, error on opening My Inbox, SAP_BASIS, fiori notification, not working, not opening, error when loading the tasks, for more information, see the details, show details, error popup, pop-up, fiori, notification, navigate my inbox , KBA , OPU-BSC-TGW , Task Gateway , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , BC-BMT-WFM-NOT , WebFlow Notifications , OPU-GW-NOT , Notification , Problem

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