Symptom
When trying to initiate crossboarding via importing employee data, some behaviors are unexpected.
For example, it failed to trigger crossboarding for some records.
Environment
SAP SuccessFactors Onboarding
Resolution
As per mentioned in the implementation guide, currently it is only supported to initiate Internal Hire or Crossboarding process via Employee Central, Recruiting and External applicant tracking system. Other methods are not supported.
See Also
Running the Internal Hire Process from Employee Central
Initiating Internal Hire Process from Recruiting Management
Running the Internal Hire Process From an External Applicant Tracking System
Keywords
crossboarding, internal hire, import employee data, INC1321035 , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem