3132143 - Unexpected behaviors when initiating crossboarding or offboarding via importing employee data

When trying to initiate crossboarding or offboarding via importing employee data, some behaviors are unexpected.

For example, it failed to trigger crossboarding or offboarding for some records.

SAP SuccessFactors Onboarding

As per mentioned in the implementation guide, currently it is only supported to initiate Internal Hire or Crossboarding process via Employee Central, Recruiting and External applicant tracking system. 

And for offboarding, it is only supported to initiate it via Employee Profile UI.

Other methods are not supported.

Running the Internal Hire Process from Employee Central

Initiating Internal Hire Process from Recruiting Management

Running the Internal Hire Process From an External Applicant Tracking System 

Initiating Offboarding Process

crossboarding, internal hire, import employee data, INC1321035 , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem