SAP Knowledge Base Article - Public

3132202 - Candidate Profile creation validations and checks - Recruiting Management

Symptom

Options currently available to have Candidate Profile creation validations and checks.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to career site
2. Click on Create Account
3. Fill in details and click on Submit
4. An error is thrown saying account already exists

Resolution

Currently candidate profile validation is done through Primary Email ID.

You can enforce additional candidate profile duplicity check upon candidate profile creation through country/region code and phone number by selecting the option in Manage Duplicate Candidates > Advanced options.

NOTE: Currently no additional identification check is available for selection to validate candidate profile duplicity upon candidate profile creation.
If you think that adding other option such as Personal Identification Number could be a possible enhancement, please propose your Idea in our SAP Community Portal so it can be considered for future releases. More information on how to submit an Enhancement Request can be found in KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.
Similar idea can be voted upon: https://influence.sap.com/sap/ino/#/idea/205680

See Also

2103863 - Manage Duplicate Candidates - Recruiting Management
2279507 - Merging Duplicate Candidates in SuccessFactors Recruiting
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

Keywords

Candidate, Profile, Check, Duplicate, Validation, Personal, Identification. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions