SAP Knowledge Base Article - Public

3132351 - Deleted Candidate : What happens when the candidate tries to login.

Symptom

The system behaviour when the candidate tries to login from the career site after the candidate is deleted by a Recruiting operator.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Recruiting Operator has deleted a candidate profile using "Delete Candidate" feature.

Candidate tries to login to the system after being deleted.

Resolution

Once a candidate profile is deleted (either by self or the recruiter), they cant login to their account with the same credentials.

System throws error as profile doesnot exist.

They have to create a fresh account again.

A point here to note is that they can use the same email id as previous one or the new email id.

See Also

2670133 - Delete Candidate Feature - Recruiting Management

Keywords

Delete candidate, career site, candidate profile, deleted candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions