SAP Knowledge Base Article - Public

3132351 - What happens when an anonymized candidate tries to login? - Recruiting

Symptom

What is the system behaviour when the candidate tries to login from the career site after the candidate is anonymized?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting Operator has anonymized a candidate profile using "Anonymize Candidate Profiles" feature.
  2. Candidate tries to login to the system after being anonymized.

Resolution

Once a candidate profile is anonymized (either by self or the recruiter), they cant login to their account with the same credentials. The system will generate an error as profile does not exist.

They will have to create a new account and they can use the same email id as before or with a new email address.

See Also

2670133 - Anonymize Candidate Profiles feature - Recruiting Management

Keywords

Delete candidate, career site, candidate profile, deleted candidate, anonymise, anonymised , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions