SAP Knowledge Base Article - Public

3132450 - Requisition Id is appearing twice in the SF Mobile App for Offer Approval or Job requisition

Symptom

In the SF mobile app , for the job req offer or Job Requisition which are pending approval , “Requisition id” is appearing twice.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Open a Pending Offer Approval in the Mobile App, Requisition id appears twice.

Cause

In the Mobile fields section of the Offer Approval field or Job requisition field the standard requisition ID field has been configured.

<mobile-fields>
    <field refid="id"/>
    <field refid="title"/>
    <field refid="extTitle"/>
    <field refid="legalEntity_obj"/>
    <field refid="division_obj"/>
    <field refid="department_obj"/>
    <field refid="location_obj"/>
</mobile-fields>

Resolution

This is currently expected behavior. For the Job Offer or Job Requisition approval SuccessFactors automatically sends the requisition ID to the mobile app, there is no need to configure it twice. Please remove the requisition ID field from the mobile fields section to stop seeing two requisition IDs.

Keywords

Offer Approval mobile app, Offer Approval, Requisition id appears twice, Mobile App , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions