Symptom
In the SF mobile app , for the job req offer or Job Requisition which are pending approval , “Requisition id” is appearing twice.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Open a Pending Offer Approval in the Mobile App, Requisition id appears twice.
Cause
In the Mobile fields section of the Offer Approval field or Job requisition field the standard requisition ID field has been configured.
<mobile-fields>
<field refid="id"/>
<field refid="title"/>
<field refid="extTitle"/>
<field refid="legalEntity_obj"/>
<field refid="division_obj"/>
<field refid="department_obj"/>
<field refid="location_obj"/>
</mobile-fields>
Resolution
This is currently expected behavior. For the Job Offer or Job Requisition approval SuccessFactors automatically sends the requisition ID to the mobile app, there is no need to configure it twice. Please remove the requisition ID field from the mobile fields section to stop seeing two requisition IDs.
Keywords
Offer Approval mobile app, Offer Approval, Requisition id appears twice, Mobile App , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem