SAP Knowledge Base Article - Public

3132450 - Requisition Id is appearing twice in the SF Mobile App for Offer Approval.

Symptom

In the SF mobile app , for the job req offer which are pending approval , “Requisition id” is visible twice.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Open a Pending Offer Approval in the Mobile App, Requisition id appears twice.

Cause

Under Offer detail template, under mobile fields section as shown below, field "id" must be removed.

<mobile-fields>
    <field refid="id"/>
    <field refid="title"/>
    <field refid="extTitle"/>
    <field refid="legalEntity_obj"/>
    <field refid="division_obj"/>
    <field refid="department_obj"/>
    <field refid="location_obj"/>
</mobile-fields>

Resolution

Once you remove the "id" from the above section under Offer detail template, Requisition id appears only once, which is the suggested work around at present.

There exists an active engineering request to correct this behaviour which can be tracked over the Incident INC1057204 through your CSMs.

Keywords

Offer Approval mobile app, Offer Approval, Requisition id appears twice, Mobile App , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions