SAP Knowledge Base Article - Public

3132490 - Background Check Portlet Missing in Job Application - Recruiting Management


Background check portlet not showing in the Job Application page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management


Here are possible reasons:

1. The background check for the Job Application in question has not been started.

2. The user has no permission in RBP and Job Requisition template


For Cause 1:

It's expected that if the background check was not initiated for the Job Application, the portlet will not show.

One way to validate if the background check was initiated or not is to run an integration on the "JobApplicationBackgroundCheckRequest" entity. If there's no values on the entity for the Job Application in question, the background check has not been started.

For Cause 2:

User who need permission to see the Background Check portlet needs to have the Recruiting Permission > Background check Initiate permission in RBP and Background Check feature permission in the target status in Job Requisition template.

Click HERE for a link to the implementation guide on how to configure this feature permission.


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SAP SuccessFactors Recruiting all versions