SAP Knowledge Base Article - Public

3132490 - Background Check Portlet Missing in Job Application - Recruiting Management

Symptom

Background check portlet not showing in the Job Application page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

The background check for the Job Application in question has not been started.

Resolution

It's expected that if the background check was not initiated for the Job Application, the portlet will not show.

One way to validate if the background check was initiated or not is to run an integration on the "JobApplicationBackgroundCheckRequest" entity. If there's no values on the entity for the Job Application in question, the background check has not been started.

Keywords

background, portlet, missing, integration, check, results, information, job, application , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions