SAP Knowledge Base Article - Public

3132497 - Trigger a Workflow during a Payout Cancellation


Is there a possibility to trigger a workflow for Payout cancellation?


  • SAP SuccessFactors HXM Suite- All Versions
  • SAP SuccessFactors Employee Central- All Versions

Reproducing the Issue

  1. There is a Payout workflow configured on the Time account Payout Object
  2. When an admin tries to cancel a Payout, no workflow gets triggered and the cancellation is directly processed without approval
  3. The expectation here is to have a workflow in place for approval of the cancellation


  • This is currently a limitation
  • The workflow for a Payout cancellation cannot be configured at the moment


Kindly raise an enhancement request as per the KBA below :

2090228 - How to submit enhancement requests for SAP SuccessFactors products


SF, EC, Success factors, Employee Central , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , Product Enhancement


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions