SAP Knowledge Base Article - Public

3132699 - Agreement data is not visible in Segmentation


Not able to find Agreement data in Segmentation .


  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1809

Reproducing the Issue

  1. Create a Contact in Marketing System
  2. Import Agreements for that Contact using API_MKT_AGREEMENT_SRV
  3. Import Monitor shows Import is successful
  4. Try to find the Agreement in the Segmentation / Operational Report Agreement
  5. Agreement is not shown in the UI


Agreement Terms not imported for Agreements.


  • To see the agreements in the segmentation not only the root but also the agreement terms (at least one) need to be imported. 
  • Although it is technically possible to create a root entry /Agreement without the corresponding entry for Agreement Terms, this would be semantically incorrect and these entries would not be usable in the segmentation and should therefore be avoided. A root entry without terms can only exist temporarily in the system due to a time lag between the creation of both entities.

See Also


Agreements , Agreement Terms , Segmentation  , KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-DM-AGR , Agreement , CEC-MKT-DM-SEG , Segmentation Profiles for DM , Problem


SAP S/4HANA Cloud 2111