3132872 - Stuck queue in SMQ2 with error message "Only 0 serial numbers entered instead of &1"

Symptom

An inbound queue is stuck in SMQ2 with the following error message:

"Only 0 serial numbers entered instead of &1"
Message no. IO304

If you open the delivery in transaction VL03N/VL33N and check the serial numbers ( Select the item > Extras > Serial number ) the following error message is raised:

"Serial number profile is missing for material &1 in plant &2"
Message no. VL421

Environment

SAP Extended Warehouse Management
SAP ERP Central Component

Product

SAP ERP all versions ; SAP Extended Warehouse Management all versions ; SAP S/4HANA all versions

Keywords

VL 421 , IO 304 , KBA , LO-SPM-OUT , Outbound Process , LO-SPM-INB , Inbound Process , SCM-EWM-IF-ERP-DLP , Interface ERP Delivery Processing , LO-SPM-X , Cross-Application Topics , Problem

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