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3132913 - "Cannot connect to agent on host '<host>'. HTTP code: '401'" in SSI Edit Configuration - FRUN


When you click on Edit Configuration option of SSI the following error is raised:

  • Cannot connect to agent on host '<host>'. HTTP code: '401'

Additionally, if you check SDA logs you will find the following exceptions in 'agent.log' file:

  • ERROR [MAI PSF 6] failed The server sent HTTP status code 401: Unauthorized

  • ERROR [MAI PSF 8] collectForMetricGroup failed Web Service exception occurred on Binding Provider for getDatabaseStatus with ticket /usr/sap/hostctrl/work/sapcontrol_logon/logon30
    Caused by: Client received SOAP Fault from server: Database not found Please see the server log to find more detail regarding exact cause of the failure.

This can be confirmed by executing the Ping action from Agent Administration, which will result in 'Bad credentials in SM59 destination' or error "Unauthorized: User authentication required"

'. HTTP code: '401'" in SSI Edit Configuration - FRUN"> Read more...


SAP Focused Run


SAP S/4HANA foundation 1909


CX_SRSM_DEPLOY_SMD_AGENT, Install Diagnostics Agent, sapadm, Check Host Configuration Status, Bad credentials in SM59 destination, HTTP 401 Unauthorized , KBA , SV-FRN-INF-SSI , FRUN: Simple System Integration (SSI) , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , Problem

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