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3132913 - "Cannot connect to agent on host '<host>'. HTTP code: '401'" in SSI Edit Configuration - FRUN

Symptom

When you click on Edit Configuration option of SSI the following error is raised:

  • Cannot connect to agent on host '<host>'. HTTP code: '401'

Additionally, if you check SDA logs you will find the following exceptions in 'agent.log' file:

  • ERROR [MAI PSF 6] com.sap.solman.agent.mai.GenericMetricCollectorcollectForMetricGroup failed
    com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 401: Unauthorized
     at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.checkStatusCode(HttpTransportPipe.java:310)

  • ERROR [MAI PSF 8] com.sap.solman.agent.mai.GenericMetricCollector collectForMetricGroup failed
    com.sap.solman.agent.core.error.SystemException: Web Service exception occurred on Binding Provider for getDatabaseStatus with ticket /usr/sap/hostctrl/work/sapcontrol_logon/logon30
     at com.sap.solman.agent.hostagent.JaxWebserviceInvocationHandler.invoke(JaxWebserviceInvocationHandler.java:132)
     [...]
    Caused by: com.sun.xml.internal.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Database not found Please see the server log to find more detail regarding exact cause of the failure.


'. HTTP code: '401'" in SSI Edit Configuration - FRUN"> Read more...

Environment

SAP Focused Run

Product

SAP S/4HANA foundation 1909

Keywords

KBA , SV-FRN-INF-SSI , FRUN: Simple System Integration (SSI) , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , Problem

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