SAP Knowledge Base Article - Public

3133355 - SSL Notifications Cannot be Mass Disabled - Recruiting Marketing

Symptom

  • SSL Notifications were turned on for all CSB admin users and we cannot mass disable them;
  • SSL Notifications being sent to thousand of users;
  • SSL Notifications were turned on after 2H 2021 release deployment.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

  1. Go to Admin Center > Manage Permission Roles;
  2. Remove the permission Manage Career Site Builder from the affected users;
  3. The Enable SSL Notification switch keeps still turned on.

Resolution

It was communicated to customers that all CSB admin users would have the Enable SSL Notifications switch turned on after the 2H 2021 release deployment. However, looks like non-admin users are also receiving such notifications.

As of now there's no way to mass disable such notifications per product limitation. The notifications need to be disabled manually one-by-one by accessing Career Site Builder (CSB) > Users tab.

Engineering is investigating why after revoking Manage Career Site Builder permission in Bizx users are still receiving SSL Notifications.

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Keywords

SSL Notifications, Mass Disable, Multiple Notifications, CSB, SSL , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Bug Filed

Product

SAP SuccessFactors Recruiting all versions