SAP Knowledge Base Article - Public

3133428 - Recruiter getting error when opening application - Recruiting

Symptom

Sn error is occuring when opening the candidate application in the pipeline.

errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'cells'), errorName=TypeError, server=1234567, versionInfo=Release%3A%20b2111p9p.20211217063932%0A%20%20%20%20Server%3A%201234567t%0A%20%20%20%20Timestamp%3A%202021-12-20T12%3A29%3A35.823-0500

Environment

SAP SuccessFactors Recruiting 

Reproducing the Issue

1. Go to Recruiting

2. Open the Job Requisition

3. Open any candidate in the pipeline

4.Operator gets the error

Resolution

This issue is being investigated by our Engineering team. We will update this KBA once we hear new information. To get email notification on the update, you can add this KBA as your favorite.

Keywords

hiring manager, hrbp, talent acquisition, unable to hire, cannot hire, recruiters, operators , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions