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3133770 - SAP Mobile Platform experiencing JVM crashes and out of memory errors

Symptom

  • On SMP(SAP Mobile Platform) 3.0.x and early SMP 3.1 releases the JVM might crashes out of memory errors might be shown. 
  • An example would be:

    # A fatal error has been detected by the SAP Java Virtual Machine:
    #
    #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000071e76e14, pid=4264, tid=4404
    # faulting address (tried to write): 0x000000005f8d94a0
    #
    # JRE version: Java(TM) SE Runtime Environment (8.0_131) (build 8.1.030)
    # Java VM: SAP Java Server VM (8.1.030 25.51-b10 Apr xx xxxx xx:xx:xx - 81_REL - optU - windows amd64 - 6 - bas2:288514 (mixed mode) )
    # Problematic frame:
    # V  [jvm.dll+0x216e14] (sp=0x000000005f8df4a0) (pc=0x0000000071e76e14)



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Environment

  • SMP 3.0.x / 3.1.x
  • Supported Windows versions

Product

SAP Mobile Platform 3.1

Keywords

JVM crash out of memory , KBA , MOB-ONP-COR , SAP Mobile On Premise Core Services , Problem

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