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3133901 - Metadata for issuer https://<IAS_tenantID>.accounts.ondemand.com wasn't found: SAP BTP error

Symptom

When logging onto SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap) Cloud Foundry with Identity Authentication Service (IAS) tenant as Identity Provider (either directly or proxy to a Corporate Identity Provider) the end user receives the below error:
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https://<CF_Subdomain>.authentication.<region>.hana.ondemand.com/saml_error

Error:

Metadata for issuer https://<IAS_tenantID>.accounts.ondemand.com wasn't found
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NOTE: This KBA this is only valid when SAP BTP acts as the service provider. If you are using other solutions like SAC (SAP Analytics Cloud), SF (SuccessFactors), then refer to the appropriate product documentation.


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Environment

  • SAP Business Technology Platform
  • SAP BTP Cloud Foundry
  • SAP BTP Identity Authentication Service

Product

SAP Screen Personas 3.0

Keywords

Metadata for issuer, wasn't found, IAS, idp, error, identity provider, OIDC, SAML, CF, authentication, trust , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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