We have observed that multiple HR manager and Matrix manager are present on the people profile page after internal hire via RCM
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Initiate onboarding for an external user.
2. Add HR Manager and Matrix manage value while adding a new employee.
3. Map the same Hiring manager and Matrix manage in R2H tool (value and reltype should be the same )
4. Create crossboarding for the same candidate
5. People profile page have two HR manager and two Matrix manager information.
- This is a known issue which is being worked upon by our Engineering Team.
- Use Job relationship Import to clean up duplicate entries.
- Build Integration centre report to know Duplication Job relationships for Crossboardee
- Run Job relationship Import to clean data
- Manual deletion of duplicate Job relationships from Employee Profile on/after start date internal hire.
- KBA will be updated with the fix date.
- [Onboarding] Crossboarding Known Issues: https://launchpad.support.sap.com/#/notes/2970083
Crossboarding, Matrix Manager, Hiring Manager, Employee Profile , KBA , LOD-SF-OBX-XBD , Crossboarding , Known Error