SAP Knowledge Base Article - Public

3133972 - [Onboarding] Behaviour confirmation on Onboarding process for external users before hiring in LMS


  • If the external user is merged with the employee user or two separate ids remain and if the merge user is automatic with the enhancement of H2 2021. 
  • The learning history after completing the courses from onboardee remains historicized even after the conversion from employee with the relative employee user?


SAP SuccessFactors Onboarding


  • An Onboardee (external user) becomes an employee on day one and will always have same BizX user Id. LMS system identifies it as same user before and after conversation. 
  • Onboardee user id in BiZx and LMS are maintained as same so it is expected to have LMS history for completed courses by Onboardee as well.


LMS, External User, Onboardee , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Bug Filed


SAP SuccessFactors Onboarding 2111