SAP Knowledge Base Article - Public

3133972 - [Onboarding] Behaviour confirmation on Onboarding process for external users before hiring in LMS

Symptom

  • If the external user is merged with the employee user or two separate ids remain and if the merge user is automatic with the enhancement of H2 2021. 
  • The learning history after completing the courses from onboardee remains historicized even after the conversion from employee with the relative employee user?

Environment

SAP SuccessFactors Onboarding

Resolution

  • An Onboardee (external user) becomes an employee on day one and will always have same BizX user Id. LMS system identifies it as same user before and after conversation. 
  • Onboardee user id in BiZx and LMS are maintained as same so it is expected to have LMS history for completed courses by Onboardee as well.

Keywords

LMS, External User, Onboardee , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Bug Filed

Product

SAP SuccessFactors Onboarding 2111