SAP Knowledge Base Article - Public

3134559 - SSN field is required on E-Verify panel even though it was not provided during Onboarding Activity - Onboarding 1.0

Symptom

SSN field is being required on E-Verify activity but new hire indicated no SSN in NES I9 panel (candidate choose to apply for a Social Security Number)

Environment

SAP SuccessFactors Onboarding 1.0

Cause

E-Verify activity requires the SSN number.

Resolution

This is expected behavior. At this point the E-Verify activity requires that candidate has the SSN number and it must be filled (This is DHS requirement).

Keywords

E-Verify, Onboarding, I9, Panel, Onb, Obd, SSN, Social, Security, Number, Provided, DHS, Applied, Number, Activity , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions