SAP Knowledge Base Article - Public

3134650 - Composite (Zip) Data Upload via Import Employee Data fails

Symptom

  • When performing Composite(zip) import via Import Employee Data , it fails.
  • Uploading multiple files together in a single import fails
  • Error : "No SFContext active, please check if you have already set up context life cycle and make sure to close it in the end".

Environment

  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Import employee data
  2. Select Entity : Composite (Zip) Data Upload
  3. Select the import file which is compressed/zipped with more than one import file
  4. Click validate
  5. Go to Monitor Jobs 
  6. You can see that job type : Employee data import job status Failed 

From Provisioning (Only for Support & Partners):

  1. Go to Monitor jobs
  2. Search by Job type : Employee data import
  3. Under Job status : Failed
  4. Click on details
  5. Caused by "No SFContext active, please check if you have already set up context life cycle and make sure to close it in the end".

Resolution

  • Our Engineering team is working on the issue under request :  ECT-188526.
  • Please monitor this KBA for updates and it will be updated once fix is confirmed by Engineering Team.
  • Workaround :
    Import the entities individually using respective import templates.

Note:

"Composite (Zip) Data upload" import process consumes more memory which impacts other Job Queue process. So even as permanent solution for long term, we would recommend you to use individual templates with appropriate import options. 

Keywords

ECT-188526, INC1338034, INC1332104 , INC1386333 , No SFContext active, import, Composite (Zip) Data Upload, composite import, Composite, , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors Employee Central all versions