3134692 - T4 Box 24 and Box 26 calculated as the maximum earnings for the year

You are generating T4 forms and you note one or both situations below:

1. Box 24 and/or Box 26 were generated with maximum insurable/pensionable earnings for the year, even when your EI/CPP wage types shows higher amounts
   
   
2. When your employee has more than one T4 form being generated for the same year, Box 24 and/or Box 26 of a T4 form may be generated with an amount lower than your EI/CPP wage types or even with zero

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."