SAP Knowledge Base Article - Public

3134695 - Number of users differ between SAC Content Performance Statistics Analysis and SAC Content SAC Usage Tracking


"SAC Performance Content" in SAC Content Performance Statistics and Analysis   shows  different number of users than  "SAC Content usage"  story in "SAP Analytics Cloud Usage



  • SAP Analytics Cloud 1.0 (SAC)

Reproducing the Issue

With Credentials in Secure Area:

  1. Open Story : "SAC Content usage" - it shows N users for for a given month

  2. Open Story :   "SAP Analytics Cloud Usage"  - Number of Users is different from "SAC Content usage"


The behavior is correct, SAC Content Users shows the number of users who actively consumed the stories, refreshing the queries , whereas SAP Analytics Cloud Usage shows a higher number of users because it includes also users who may have accessed the tenant (i.e. browsing file system etc.) or accessing stories without refreshing all the queries (i.e. non active pages)


No resolution needed

See Also

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