SAP Knowledge Base Article - Public

3134696 - Specify the step where adding candidates in mass import tool - Onboarding 1.0


When using "Mass Import feature" in Onboarding Manage Employees, it is necessary to specify the step of the process where the candidate must be placed, how to?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Onboarding > Settings > Manage Employees
  2. Click Mass Import
  3. Download the XML file
  4. Provide info in the file


After downloading the XML file, there is a section called "UserArea", this area is where information regarding to the process must be placed. Bellow, it is possible to see input information such as HRDataId, Process name and Step.

These lines are not "readable" by the system as they are considered "comments" based on "<!-- -->". It is necessary to remove the "<!--" and "-->" to make the line available to system read.

The information regarding these fields needs to be exactly like in the system process, so for example the value for Process needs to be the exact name of the Process as the Step should also match Step names.


Onboarding, Process, Step, Name, Read, XML, Import, Mass, Employee, Download, File, Manage, Onb, Obd, Value, Feature, Specify , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , How To


SAP SuccessFactors Onboarding all versions