SAP Knowledge Base Article - Public

3134817 - Candidate is not able to upload a file - Onboarding 1.0


While trying to upload a file in a panel during the Onboarding, candidate is facing the error: Path is incorrect or file type is not valid (PDF, GIF, JPEG, JPG, PNG, TIF, TIFF, BMP, DOC, DOCX)


SAP SuccessFactors Onboarding 1.0


File type is not same as file extension. Detected as [Jpg], but file extension is [jpeg]


In this scenario the file is not righty converted.

What is necessary is to convert the file using a proper tool. The following URL is only a suggestion and customer/candidate should decide what they want to use.

See Also


Onboarding, Onb, Obd, Upload, File, Panel, Not, Able, Format, Path, Incorrect, Type, Valid, PDF, GIF, JPEG, JPG, PNG, TIF, TIFF, BMP, DOC, DOCX , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions