SAP Knowledge Base Article - Public

3134817 - Candidate is not able to upload a file - Onboarding 1.0

Symptom

While trying to upload a file in a panel during the Onboarding, candidate is facing the error: Path is incorrect or file type is not valid (PDF, GIF, JPEG, JPG, PNG, TIF, TIFF, BMP, DOC, DOCX)

Environment

SAP SuccessFactors Onboarding 1.0

Cause

File type is not same as file extension. Detected as [Jpg], but file extension is [jpeg]

Resolution

In this scenario the file is not righty converted.

What is necessary is to convert the file using a proper tool. The following URL is only a suggestion and customer/candidate should decide what they want to use.

https://www.convertfiles.com/

See Also

https://www.convertfiles.com/

Keywords

Onboarding, Onb, Obd, Upload, File, Panel, Not, Able, Format, Path, Incorrect, Type, Valid, PDF, GIF, JPEG, JPG, PNG, TIF, TIFF, BMP, DOC, DOCX , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions