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3134882 - "DDIC password does not work" error in SUM phase PREP_EXTRACT/SUMASK

Symptom

  • During an upgrade using Software Upgrade Manager, an error is observed in phase " PREP_EXTRACT/SUMASK".
  • Below error can be found in SUMASK.LOG
    ERROR: DDIC password does not work:
    RFC login to system <SID> ashost <Hostname> nr <Instance No.> gwhost <Hostname> gwservice sapgw01 failed with code 1 key RFC_COMMUNICATION_FAILURE: 
    LOCATION    CPIC (TCP/IP) on local host with Unicode
    ERROR       partner 'Hostname:33xx' not reached
    TIME        Tue Nov 23 23:50:52 2021
    RELEASE     753
    COMPONENT   NI (network interface)
    VERSION     40
    RC          -10
    MODULE      /bas/753_REL/src/base/ni/nixxi.cpp
    LINE        3454
    DETAIL      NiPConnect2: 192.168.80.17:3301
    SYSTEM CALL connect
    ERRNO       111
    ERRNO TEXT  Connection refused
    COUNTER     15
    .
    Password for user "SYSTEM" is invalid:
    The hdbsql connection is not possible due to the following error message: * 10: authentication failed SQLSTATE: 28000

  • You have verified that the DDIC password is correct.
  • Gateway is up and running.


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Environment

Software Update Manager
SAP Netweaver ABAP

Keywords

PREP_EXTRACT/SUMASK, DDIC password does not work, SUMASK, RFC login, failed, RFC_COMMUNICATION_FAILURE, NI (network interface), Connection refused, Password for user "SYSTEM" is invalid, SYSTEM, DDIC, * 10: authentication failed SQLSTATE: 28000, SQLSTATE: 28000, Software Update Manager, SUM, password, hdbsql , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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