To-Do tasks upgrade on Upgrade Center keep showing "In Progress" status for a long time
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Admin Center;
- Navigate to Upgrade Center;
- Click on View Recently Completed Upgrades link;
- See that To-Do tasks upgrade keep showing "In Progress" status.
Jobs for some categories were scheduled to migrate all the data as part of Upgrade Center action but one or more of them has failed due to infrastructure issues.
Open a new ticket to component LOD-SF-PLT-LHOM for SAP Support investigation.
For Support: Please refer to Internal KBA 3200284 for the next action instruction.
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