SAP Knowledge Base Article - Public

3135230 - Permission error for "Assign to Me" on Instructor-led items in library with blended Course Home

Symptom

Get error when viewing the library having blendedCourseHome enabled and click on any instructor-led or instructor-led with online item title then assign to me:
You do not have permission to access the item.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Ensure blendedCourseHome and CourseHome is enabled (both set to true).
  2. As user navigate to library and search for any instructor-led item.
  3. Click on the item title to display the item details page.
  4. Click Assign to Me and receive error.

Cause

New code changes require additional URL encoding with courseHome API request using item Type ID special characters like spacing.

Resolution

Resolved in 1H2022 via WEF-22946
WORKAROUNDS (multiple options):

  1. instruct users to use the 'assign to me' at library search results page when blendedCourseHome is enabled (or through any other assignment method via managers, ASP, admins, connectors, etc...)
  2. modify new itemtypeID for use with blended items to not have space
  3. disable blendedCourseHome and continue to use CouresHome only or revert to not using CourseHome

Keywords

sap, sf, success, factors, learning, lms, assign, to, me, permission, access, item, coursehome, course, home, coursehomeblended, details, instructor-led, instructor, led, blended, INC1377436, type, ID, space, sapcing, slash , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , Known Error

Product

SAP SuccessFactors Learning 2111