Symptom
When changing the Job Application status via SFAPI, the Status Email Notification for the Referral is not triggered, while the Status Email Notification for the Candidate is triggering as expected.
Environment
SAP SuccessFactors Recruiting Management
Cause
This is a product limitation when using SFAPI.
Resolution
The product was not designed to support Email Status Notifications to the referral and as part of the Road Map, SFAPI will be deprecated, hence OData API should be used instead.
See Also
3013395 - Emails not sent when updating the Application status via SFAPI
Keywords
email, notification, referral, SFAPI, API, candidate , KBA , LOD-SF-RCM , Recruiting Management , Problem