SAP Knowledge Base Article - Public

3135290 - Email Status Notification Not Triggering for the Referral When the Application Status is Changed via SFAPI - Recruiting Management

Symptom

When changing the Job Application status via SFAPI, the Status Email Notification for the Referral is not triggered, while the Status Email Notification for the Candidate is triggering as expected.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is a product limitation when using SFAPI.

Resolution

The product was not designed to support Email Status Notifications to the referral and as part of the Road Map, SFAPI will be deprecated, hence OData API should be used instead.

See Also

3013395 - Emails not sent when updating the Application status via SFAPI

Keywords

email, notification, referral, SFAPI, API, candidate , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions