SAP Knowledge Base Article - Public

3135333 - External Inbound Maintenance Mode for Sales Orders

Symptom

You noticed a maintenance mode 'External Inbound' for your sales orders and you wonder how it behaves.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the Business Configuration work center.
  2. Open the Implementation Projects view.
  3. Open the fine-tuning activity 'Sales Orders'.
  4. Open the 'Maintain Document Types' hyperlink.

You notice an option 'External Inbound' for the column 'Maintenance Mode' but its tooltip does not explain what it does.

Resolution

External Inbound is a maintenance mode in that Sales Orders can be created from external system and modification can be done from C4C system only.

Keywords

 Maintenance Mode ; Sales Orders ; External Inbound ; , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Cloud for Customer add-ins all versions