SAP Knowledge Base Article - Public

3135826 - Candidates not visible under the processes (Work Queue) - Onboarding 1.0

Symptom

The candidates from a process (custom process) are not visible in the Onboarding Work Queue.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

The key WQ.Monitoring.DisableHRCorpStructure in Super Admin has value "True".

Resolution

In this case, when the key WQ.Monitoring.DisableHRCorpStructure in Super Admin has value "True", only the Named User for candidate will be able to see the activities.

For example: Hiring Manager "A" can see "Offboarding BR" because he/she is the Hiring Manager for the candidate on process "Offboarding BR". The others Hiring Manager will not be able to see this activity.

If WQ.Monitoring.DisableHRCorpStructure in Super Admin has value "False" all Hiring Managers can see all the activities.

Keywords

Onboarding, Obd, Onb, WQ, Process, Cannot, See, Activity, Work, Queue, Named, User, Candidate, Not, Visible , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding all versions