SAP Knowledge Base Article - Public

3135924 - Cancelled Candidate Remains on Position Org Chart - Onboarding

Symptom

  • Onboarding was cancelled for the candidate but he/she remains on the Position Org Chart
  • If onboarding was cancelled (i.e., no show), we would expect that candidate would be removed from the position

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Cancel Onboarding for a candidate
  2. Review position org chart
  3. The candidate is still remains on the Position Org Chart

Cause

In "Position Management Settings" the value of "set or reset 'to be Hired' Status if position 'FTE' is changed" is set as "No". Due to this the position is not released for the candidate even after cancel Onboarding

Resolution

Please set the the value of "set or reset 'to be Hired' Status if position 'FTE' is changed" to Yes from the Position Management Settings

Keywords

sf, On Boarding, OBX, Success Factors, onb , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding all versions