SAP Knowledge Base Article - Public

3136061 - [Onboarding ] Onboarding initiation error when initiated from external ATS system

Symptom

  • Candidate Initiated from external ATS does not land into Onboarding
  • The CPI logs states following error: "ChangeSet index 1 - Please assign a time recording variant so that all the Time Off fields have an entry., Please assign a time type profile so that all the Time Off fields have an entry., Please assign a work schedule so that all the Time Off fields have an entry., " 
  • There is No time related fields mapped or passed from external ATS system

Environment

SAP SuccessFactors Onboarding

Cause

  • As per Employee Central, either all of the below or none of them should contain value. If any of the following field passed with any value, it enforces mandatory validation on remaining attributes.

    TIME_RECORDING_VARIANT - time-recording-variant - Time Recording Variant
    TIME_TYPE_PROFILE  - time-type-profile-code - Time Profile
    WORK_SCHEDULE   - workschedule-code   - Work Schedule
    HOLIDAY_CALENDAR  - holiday-calendar-code  - Holiday Calendar

  • A rule configured in the system is populating value for field HOLIDAY_CALENDAR. Hence, application is expecting values for Time Recording Variant, Time Profile and Work Schedule.

Resolution

  • Please make sure you either pass value for all of the following fields or None
  • TIME_RECORDING_VARIANT - time-recording-variant - Time Recording Variant
    TIME_TYPE_PROFILE  - time-type-profile-code - Time Profile
    WORK_SCHEDULE   - workschedule-code   - Work Schedule
    HOLIDAY_CALENDAR  - holiday-calendar-code  - Holiday Calendar
  • Please disable any rules that is passing value for few of the fields and not all

Keywords

External ATS system, Onboarding Initiation, Error, Please assign a time recording variant so that all the Time Off fields have an entry, Time related fields, Onboarding, Please assign a time type profile so that all the Time Off fields have an entry , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

Product

SAP SuccessFactors Onboarding 2111