SAP Knowledge Base Article - Public

3136061 - Error related to work schedule or time profile when initiating onboarding - Onboarding

Symptom

  • Candidate Initiated from external ATS does not land into Onboarding
  • The CPI logs show one of the following errors: 
  • Please assign a time recording variant so that all the Time Off fields have an entry.
  • Please assign a time type profile so that all the Time Off fields have an entry.
  • Please assign a work schedule so that all the Time Off fields have an entry.

Environment

SAP SuccessFactors Onboarding

Cause

As per Employee Central, either all of the below field or none of them should contain value. If any of the following field passed with any value, it enforces mandatory validation on remaining attributes.

  • TIME_RECORDING_VARIANT - time-recording-variant - Time Recording Variant
  • TIME_TYPE_PROFILE - time-type-profile-code - Time Profile
  • WORK_SCHEDULE  - workschedule-code   - Work Schedule
  • HOLIDAY_CALENDAR - holiday-calendar-code  - Holiday Calendar

For example: A rule configured in the system is populating value for field HOLIDAY_CALENDAR. Hence, application is expecting values for Time Recording Variant, Time Profile and Work Schedule.

Resolution

  1. Please make sure you either pass value for all of the following fields or None of them:
    TIME_RECORDING_VARIANT - time-recording-variant - Time Recording Variant
    TIME_TYPE_PROFILE  - time-type-profile-code - Time Profile
    WORK_SCHEDULE   - workschedule-code   - Work Schedule
    HOLIDAY_CALENDAR  - holiday-calendar-code  - Holiday Calendar
  2. Please disable any rules that is passing value for few of the fields
  3. Test again after having values for all fields OR
    Test again after all fields are blank

Keywords

External ATS system, Onboarding Initiation, Error, Please assign a time recording variant so that all the Time Off fields have an entry, Time related fields, Onboarding, Please assign a time type profile so that all the Time Off fields have an entry , KBA , LOD-SF-OBX-ATS , ATS Integration , LOD-SF-OBX-EHI , Integration Non EC HRIS , Problem

Product

SAP SuccessFactors Onboarding