Symptom
Is it possible to update the data of a Hired Onboardee who has already completed the Manage Pending Hires?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- Product Version: SAP SuccessFactors HCM suite 2111
- Product: SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Onboarding Dashboard
- Click on View Details of the Onboardee
- Click on View Details again on any Data Collection
- You will see that the Edit Task button is missing
Cause
This is an Expected Behavior.
Resolution
If the Hire status = Hired, this means that the Manage Pending Hires is completed for the onboardee. So after Manage Pending Hires is done, it is not allowed to edit Onboarding Tasks anymore.
There is an Enhancement Request which will focus to change the behavior and make the Edit Task still showing to Onboardees who finished Manage Pending Hires so that admins can download physically signed forms from Additional Data Collection custom MDF which were uploaded by the new joiner.
If you want to support this idea, please go to this link and add kudos so that Product Management team will review and might include the Enhancement request to the upcoming release.
See Also
Keywords
Onboarding, Onboarding 2.0, ONB 2.0, Edit, Task, Button, Provide Personal Data, Manage Pending Hires, MPH, hired, completed, candidate, onboardee, data, update, data, collection , KBA , LOD-SF-OBX-ADM , Admin UI , How To