SAP Knowledge Base Article - Public

3136251 - Edit Task Button missing in Provide Additional Data - Onboarding


Customer would like to update the data of a Hired Onboardee however, Edit Task button is not showing.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


  • Product Version: SAP SuccessFactors HXM Core 2111
  • Product: SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Onboarding Dashboard

2. Click on View Details of the Onboardee

3. Click on View Details again on any Data Collection

4. You will see that the Edit Task button is missing


This is an Expected Behavior.


If the Hire status = Hired, this means that the MPH is completed for this candidate. So after MPH is done, it is not allowed to edit Onboarding Tasks anymore. 

There is an Enhancement Request which will focus to change the behavior and make the Edit Task still showing to Onboardees who finished Manage Pending Hires so that admins can download physically signed forms from Additional Data Collection custom MDF which were uploaded by the new joiner.

If you want to support this idea, please go to this link and add kudos so that Product Management team will review and might include the Enhancement request to the upcoming release.

See Also

2986532 - Application Error happens when completing Provide Personal Data of External User - Onboarding

3098653 - [Onboarding/Offboarding] Provide Personal Data page appearing empty during Rehiring process.


Onboarding, Onboarding 2.0, ONB 2.0, Edit Task Button, Provide Personal Data , KBA , LOD-SF-OBX-ADM , Admin UI , Problem


SAP SuccessFactors Onboarding 2111