SAP Knowledge Base Article - Public

3136251 - The Edit Task Button is missing in the Data Collection step after the completion of Manage Pending Hires - Onboarding

Symptom

Is it possible to update the data of a Hired Onboardee who has already completed the Manage Pending Hires?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • Product Version: SAP SuccessFactors HCM suite 2111
  • Product: SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Click on View Details of the Onboardee
  3. Click on View Details again on any Data Collection
  4. You will see that the Edit Task button is missing

Cause

This is an Expected Behavior.

Resolution

If the Hire status = Hired, this means that the Manage Pending Hires is completed for the onboardee. So after Manage Pending Hires is done, it is not allowed to edit Onboarding Tasks anymore. 

There is an Enhancement Request which will focus to change the behavior and make the Edit Task still showing to Onboardees who finished Manage Pending Hires so that admins can download physically signed forms from Additional Data Collection custom MDF which were uploaded by the new joiner.

If you want to support this idea, please go to this link and add kudos so that Product Management team will review and might include the Enhancement request to the upcoming release.

See Also

2986532 - Application Error happens when completing Provide Personal Data of External User - Onboarding

3098653 - [Onboarding/Offboarding] Provide Personal Data page appearing empty during Rehiring process.

Keywords

Onboarding, Onboarding 2.0, ONB 2.0, Edit, Task, Button, Provide Personal Data, Manage Pending Hires, MPH, hired, completed, candidate, onboardee, data, update, data, collection , KBA , LOD-SF-OBX-ADM , Admin UI , How To

Product

SAP SuccessFactors Onboarding 2111