SAP Knowledge Base Article - Preview

3136518 - URL Hyperlink does not appear properly - Solution Manager


  • When exchanging an incident with SAP, if the incident is returned with a hyperlink embedded in a text string, it does not appear to be a link but rather appears as plain text
  • Insert/Edit Link functionality is used to add a URL to a customer response and then incident is returned to Solution Manager, but the displayed text is not a link
  • Can add http://www.<address> and Solution Manager displays it as a link
  • Edited URL appears as text instead of a link



SAP Solution Manager


SAP Solution Manager 7.2


KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.