- When exchanging an incident with SAP, if the incident is returned with a hyperlink embedded in a text string, it does not appear to be a link but rather appears as plain text
- Insert/Edit Link functionality is used to add a URL to a customer response and then incident is returned to Solution Manager, but the displayed text is not a link
- Can add http://www.<address> and Solution Manager displays it as a link
- Edited URL appears as text instead of a link
SAP Solution Manager
SAP Solution Manager 7.2
KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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