SAP Knowledge Base Article - Public

3136533 - Dashboard error: "An error occurred while calculating data, please try again later or contact your administrator." - Recruiting Management

Symptom

When clicking on a Dashboard in the home page, an error is displaying:

"An error occurred while calculating data, please try again later or contact your administrator.

txt Error encountered in getting the data.com.successfactors.analytics.queryengine.exceptic Error encountered in executing the query Error encountered in executing the query. [303]: invalid DATE, TIME or TIMESTAMP value: Error while parsing 'yyyy-mm-dd' [value shown in the instance] in format 'YYYY-MM-DD HH24:MI:SS' as DATE/TIME at "to date" function (at pos 3812)
id [NUMBER]"

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Workforce Analytics

Resolution

This issue was brought to the Engineering team, and the code fix is targeted to b2205 release, in Preview on April 15th, 202 and in Production on May 20th, 2022.

Keywords

dashboard, error, home, page, report, detailed, requisition, filter, recruiting, v2, secured. , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Known Error

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Workforce Analytics all versions