SAP Knowledge Base Article - Public

3136575 - Additional Data Collection Not Available - Onboarding


When trying to enter the additional data collection for a candidate this is not being available.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Dashboard;
  2. Find the candidate;
  3. Click in action;
  4. See that the additional data collection is not available.


The hire date is in the past.


As the candidate have the hire date set in the past and the hire status is not recruited/hired it's an expected situation to not appears the option "additional data collection" for this candidates.

The option will only be available for candidate where the hire date is in the future and status is hired/recruited.


OBX, onboarding, hire date, additional data collection, future date, recruited, hired, past candidate , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem


SAP SuccessFactors Onboarding all versions