Symptom
When trying to enter the additional data collection for a candidate this is not being available.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Dashboard;
- Find the candidate;
- Click in action;
- See that the additional data collection is not available.
Cause
The hire date is in the past.
Resolution
As the candidate have the hire date set in the past and the hire status is not recruited/hired it's an expected situation to not appears the option "additional data collection" for this candidates.
The option will only be available for candidate where the hire date is in the future and status is hired/recruited.
Keywords
OBX, onboarding, hire date, additional data collection, future date, recruited, hired, past candidate , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem