SAP Knowledge Base Article - Public

3136592 - wrong approvals in supplier invoice

Symptom

Approvals are not rechecked when extension fields are filled up with values in supplier invoice

 or

Though extension field is filled up the Supplier invoice still goes for approval

Environment

SAP Business ByDesign

Reproducing the Issue

Prerequisites

1.Create extension field.

2.Approvals conditions are set such that invoice goes for approval if extension field is empty.

 Steps to reproduce:

Invoice 1 created without values in extension field thus as expected it goes for approval

Invoice 2 enter values in extension field  but it is  still going  for approval wrongly

also  if you  invoice 1 and enter the values for extension fields but it is still going  for approval  wrongly.

Cause

currently system is developed where supplier invoices don't support this extension field values for triggering approvals.

 if you take same example for Goods receipts you will see that  its works as expected. so  the issue exist in Supplier invoice but that is the way system was developed from the beginning

Resolution

Kindly ask your partners to help fix the issue in supplier invoice approvals.

Keywords

why approval, wrongly approver , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions