SAP Knowledge Base Article - Public

3136606 - Ship-To Party/ServiceRecipient & has a sales area dependent order block (&) at Solution Order app

Symptom

You are creating a new solution order and adding a sales item at the item level, once you press Enter an error message is displayed:

Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)

"Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud.

Reproducing the Issue

1. Go to Manage Solution order app

2. Create a new solution order:

Enter the respective customer:

Enter the respective Sales Item, for example:

Message is displayed: Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)

Cause

Sales Block is set for the respective customer master data at Maintain Business Partner app:

 

Resolution

This is the standard system behavior.

Solution orders are a collective document where each item contains follow-up document.

When a sales item is added to the solution order, the system will generate a follow-up sales order and this is not possible when, for example, the respective customer has a sales block set.

 
 
 
 

See Also

Scope Item Solution Order (‏4GT‏)

Process flow for Solution Order (4GT)

Keywords

solution order, 4GT, sales area dependent, order block, sales area, customer, sales block, sales order block, has a sales area dependent order block, F4615, manage solution orders , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions