SAP Knowledge Base Article - Public

3136606 - Error "Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)" when adding a sales item in a solution order - SAP S/4HANA Cloud Public Edition

Symptom

When creating a new solution order and adding a sales item at the item level, an error message is displayed after pressing Enter: "Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)".

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Go to the "Manage Solution Orders" app

2. Create a new solution order:

3. Enter the respective customer:

4. Enter the respective sales item, for example:

5. Message is displayed: "Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)"

Cause

Sales Block is set for the respective customer master data in the "Maintain Business Partner" app:

 

Resolution

This is the standard system behavior. Solution orders are a collective document where each item contains follow-up document. When adding a sales item to a solution order, a follow-up sales order will be generated and this is not possible when, for example, the respective customer has a sales block set.

See Also

Keywords

solution order, 4GT, sales area dependent, order block, sales area, customer, sales block, sales order block, has a sales area dependent order block, F4615, manage solution orders, sales item, Ship-To Party, ServiceRecipient , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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