Symptom
You are creating a new solution order and adding a sales item at the item level, once you press Enter an error message is displayed:
Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)
"Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud.
Reproducing the Issue
1. Go to Manage Solution order app
2. Create a new solution order:
Enter the respective customer:
Enter the respective Sales Item, for example:
Message is displayed: Ship-To Party/ServiceRecipient & has a sales area dependent order block (&)
Cause
Sales Block is set for the respective customer master data at Maintain Business Partner app:
Resolution
This is the standard system behavior.
Solution orders are a collective document where each item contains follow-up document.
When a sales item is added to the solution order, the system will generate a follow-up sales order and this is not possible when, for example, the respective customer has a sales block set.
See Also
Keywords
solution order, 4GT, sales area dependent, order block, sales area, customer, sales block, sales order block, has a sales area dependent order block, F4615, manage solution orders , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem