SAP Knowledge Base Article - Public

3136762 - User cannot launch a online item This course requires additional work from your administrator to enable Start Course

Symptom

When Customer is attempting to launch a specific Online Content they get a error message 

"This course requires additional work from your administrator to enable Start Course"

Environment

  • SAP SuccessFactors Learning Management System (LMS)

Cause

  • In the Item settings the Cost Center for distributed charge back is removed.
  • This possibly occurred following a revision of the item

Resolution

In the Item/Course item level settings re-enter the cost center for the distributed charge back or set this to 'No Charge' to resolve the issue.

Keywords

 This course requires additional work from your administrator to enable Start Course, online,content,unable,launch,Start course , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 2111