SAP Knowledge Base Article - Public

3136819 - Unable to proceed with Drive's License Number wrong format - Onboarding 1.0


When trying to use temporary driver's license number for Maryland the error is thrown: Card must contains 1 prefix alphanumeric character and 12 digits Format A-000-000-000-000


SAP SuccessFactors Onboarding 1.0


System does not accept Provisional Driver's License (temporary)


The system does not accept the "temporary driver's license", only the "driver's license" document.

There is no workaround and the only solution for this is for the candidate to provide another document.

We encourage our customers and if they want to create an enhancement request please go to the SAP Influence Portal


Card, Onboarding, Onb, Obd, Contain, Prefix, Alphanumeric, Character, 12, Format, A-000-000-000-000, License, Provisional, Document, Maryland, Digit , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To


SAP SuccessFactors Onboarding all versions