SAP Knowledge Base Article - Public

3136879 - The value of a rejected item is contributing towards the net value of a sales order

Symptom

A reason for rejection has been set against a sales order line item but the items value is still showing in the net amount.

Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud All versions 

Cause

Each reason for rejection allows for individual configuration. Several checkboxes are available in the customising of a reason for rejection, one of these options is 'Statistics':

    • Statistics - Options; [] System will still transfer the item to the header totals, [X] Value will not be used statistically, [Y] Value can be used statistically.

    Resolution

    The options can be configured through configuration step (SSCUI); 102494 - Define Reasons For Rejection. 

    If an item has been rejected and is still added towards the net totals, please set the statistics to 'X' or select a reason for rejection that has statistics equal to X.

    Keywords

    NETWR, KBETR, Due to invoice error, Rejected by Approver, Rejected by Customer, Order cancelled due to Error, Damaged by customer, Other compensation, Warranty period expired, Customer not eligible, Assigned by the System (Internal), 00,56, 57, 58, 59, 60, 61, 62, 63, 64, 70, 71, 72, 73, 74, 75, 76, 77, 80, SIMG_CFMENUOLSDOVAG, 500112, FK_ERL, EP_OFF, TVAG, KOWRR, SAP_BR_INTERNAL_SALES_REP, F1873, ABSTA, GBSTA, ABGRU , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , How To

    Product

    SAP S/4HANA Cloud all versions