Symptom
A reason for rejection has been set against a sales order line item but the items value is still showing in the net amount.
Environment
- Sales and Distribution (SD)
- SAP S/4HANA Cloud All versions
Cause
Each reason for rejection allows for individual configuration. Several checkboxes are available in the customising of a reason for rejection, one of these options is 'Statistics':
- Statistics - Options; [] System will still transfer the item to the header totals, [X] Value will not be used statistically, [Y] Value can be used statistically.
Resolution
The options can be configured through configuration step (SSCUI); 102494 - Define Reasons For Rejection.
If an item has been rejected and is still added towards the net totals, please set the statistics to 'X' or select a reason for rejection that has statistics equal to X.
Keywords
NETWR, KBETR, Due to invoice error, Rejected by Approver, Rejected by Customer, Order cancelled due to Error, Damaged by customer, Other compensation, Warranty period expired, Customer not eligible, Assigned by the System (Internal), 00,56, 57, 58, 59, 60, 61, 62, 63, 64, 70, 71, 72, 73, 74, 75, 76, 77, 80, SIMG_CFMENUOLSDOVAG, 500112, FK_ERL, EP_OFF, TVAG, KOWRR, SAP_BR_INTERNAL_SALES_REP, F1873, ABSTA, GBSTA, ABGRU , KBA , SD-SLS , Sales , How To