SAP Knowledge Base Article - Public

3136904 - Unable to navigate between sections on Form I-9

Symptom

When the hiring manager or onboarding participant is completing Section 2 and Section 3 of Form I-9, and they make a selection from the List-A: Identity and Employment Authorization menu, they are not able to navigate between selections

Environment

SAP SuccessFactors Onboarding

Resolution

This issue will be corrected in 1H 2022 (b2205) release by OBX-18202

Keywords

OBX-18202, KI2111, focus lost, navigate, switch, sections, i9, i-9, onb, obd , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , Known Error

Product

SAP SuccessFactors Onboarding all versions