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3137010 - Connection timeout, and Proxy Error detected in integration to SCPI


1 The following errors occurred when replicating prices and discounts from S4HANA to SAP Commerce Cloud on API service.

SCPI error logs: HTTP Request failed with error : Connection timed out (Connection timed out) (local port 57916 to address, remote port 443 to address x.y.z.t), cause: Connection timed out (Connection timed out) (local port 57916 to address, remote port 443 to address x.y.z.t)
           ModelStepId         = MessageFlow_70394217
           StepId              = MessageFlow_70394217
           Activities [
            {Activity=convertBodyTo[java.lang.String], StartTime=Sat Dec 25 00:25:09.068 UTC 2021, StopTime=Sat Dec 25 00:25:09.069 UTC 2021}
            {Activity=odata:CREATE_ENTRY?serviceUri=, StartTime=Sat Dec 25 00:25:09.069 UTC 2021, StopTime=Sat Dec 25 00:27:19.547 UTC 2021}] 

API pod error logs:{"timeMillis":1640329298495,"thread":"hybrisHTTP108","level":"ERROR","loggerName":"de.hybris.platform.odata2services.odata.processor.DefaultODataProcessor","message":"RuntimeException while trying to persist an ODataEntry:","thrown":{"commonElementCount":0,"localizedMessage":" error 110 - Connection timed out (Read failed) (local port 51486 to address (api-xyz), remote host unknown)

2 From S4Hana, the SimulatePlaceOrder interface is synchronous and the requests go through SCPI to Storefront.

Response: Socket Timeout Exception for simulate and place order and the exception is " timeout:"




SAP Commerce Cloud


Cloud Integration all versions ; SAP Commerce Cloud all versions


Connection time out, Proxy timeout, odata2webservices , KBA , CEC-SCC-INT-IAPI , Integration APIs , Problem

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