SAP Knowledge Base Article - Public

3137080 - Builder panel is blank when switching to Explorer View Mode in SAP Analytics Cloud (SAC)

Symptom

  • Builder panel is blank when switching to Explorer View Mode in SAC.
  • Designer - Builder panel is blank in Explorer View Mode.

Environment

SAP Analytics Cloud (Enterprise) 2021.20.12

Reproducing the Issue

  1. Login to SAC.
  2. Open a Story with a Widget (e.g. chart, table etc.) where Explorer View Mode is enabled.
  3. Switch to Explorer View Mode => Scroll/shift to right, the Designer - Builder panel will be blank (white).

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

  • Workaround: Turn on and off the Designer - Builder panel.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped
, KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-DES-EXP , SAP Analytics Cloud data exploration and explorer views , Problem

Product

SAP Analytics Cloud 1.0