Symptom
User is experiencing issues while running a CPI package. The package is running on an older version and an update is available. Packages should always be up to date and running the latest version.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- Cloud Platform Integration (CPI)
Reproducing the Issue
User is experiencing issues while running a CPI process with an older version of the package.
Cause
The user is running an older version of the package. This can lead to performance issues and other possible problems.
Resolution
1. Go to the Package and verify if it needs an update:
2. Once confirmed select update:
3. Select update:
4. Package is now updated:
Keywords
CPI, older version, package, update , KBA , LOD-SF-INT-CPI , Standard SF to 3rd Party CPI (HCI) Content , LOD-SF-INT , Integrations , Problem