3137210 - Tracking number is missing in the Purchase Requisition area of a sales order after the save

A tracking number is entered into the purchase requisition section of a sales order. After saving the order and going back to display the tracking number, it has been removed.

• Sales and Distribution (SD)
• SAP S/4HANA Cloud All versions 

When a sales order is blocked by a credit check the purchase requisition does not get created. The PurReq is only generated later, at the time of the credit block release.

Once a sales order goes into credit block the purchase requisition (subsequent function) no longer takes place. You can see this by going back into the schedule line tab of the sales order line item while the sales order is still blocked.

To check if the sales order is credit blocked, choose the menu option: Goto -> Header -> Status.

The sales order should be release by the credit representative. After the sales order has been release, the tracking number can be added to the purchase requisition area and will then be populated into the Purchase Requisition document itself.

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SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions