SAP Knowledge Base Article - Public

3137284 - Voice Assistant Enablement

Symptom

You would like to enable the Voice Assistant/Sales Assistant feature.

Environment

SAP Cloud For Customer

Resolution

  1. Go to Business Configuration Workcenter.
  2. Enter Implementation Projects View.
  3. Select your project and navigate to Edit Project Scope.
  4. Go to Questions phase.
  5. Under All Elements expand "Communication and Information Exchange".
  6. Then expand "Integration with External Applications and Solutions".
  7. Click on "Integration Scenarios with Cloud Solutions from SAP".
  8. Under "Integration with SAP Sales Cloud, mobile apps" select the checkbox for the question "Do you want to use Sales Assistant in your mobile apps?".

This feature is only available on purchasing the SAP Sales and Service Core, Intelligent Sales Execution Add-on.

See Also

Conversational Sales Assistant - Help Documentation

Keywords

Sales Assistant, Voice Assistant, Mobile , KBA , AP-RC-MOB-UIF , Responsive UI , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111