Symptom
You cannot create a Sales Quote from an Opportunity due to the errors:
Copying document not possible; configuration from to missing
Process type cannot be determined for type code
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the New Business work center.
- Select the Opportunity List view.
- Select any Opportunity.
- Click on the Follow-Up button and select Sales Quote.
- In the new Sales Quote the following error occurs:
Copying document not possible; configuration from to missing
Process type cannot be determined for type code
Cause
The scoping element Quotes is not included in your solution scope.
Resolution
Activate the scoping element Quotes.
- Go to the Business Configuration work center.
- Select the Implementation Project view.
- Open your implementation Project via the Edit Project Scope button or create a New Project.
- Navigate to the Scoping step.
- Open the Path Sales -> New Business
- The Scoping Element Quote needs to be activated
Keywords
Quote; Sales Quote; Typecode; Prozess Type; Error; Scope , KBA , SRD-CRM-ORD , Orders & Contracts , AP-CQP , Customer Quote Processing , Problem
Product
SAP Business ByDesign all versions