SAP Knowledge Base Article - Public

3137372 - You Cannot Create a Sales Quote From an Opportunity due to an Error

Symptom

You cannot create a Sales Quote from an Opportunity due to the errors:

Copying document not possible; configuration from to missing

Process type cannot be determined for type code

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center. 
  2. Select the Opportunity List view. 
  3. Select any Opportunity.
  4. Click on the Follow-Up button and select Sales Quote.
  5. In the new Sales Quote the following error occurs:
    Copying document not possible; configuration from to missing
    Process type cannot be determined for type code

Cause

The scoping element Quotes is not included in your solution scope.

Resolution

Activate the scoping element Quotes.

  1. Go to the Business Configuration work center.
  2. Select the Implementation Project view. 
  3. Open your implementation Project via the Edit Project Scope button or create a New Project.
  4. Navigate to the Scoping step.
  5. Open the Path Sales -> New Business
  6. The Scoping Element Quote needs to be activated

Keywords

Quote; Sales Quote; Typecode; Prozess Type; Error; Scope , KBA , SRD-CRM-ORD , Orders & Contracts , AP-CQP , Customer Quote Processing , Problem

Product

SAP Business ByDesign all versions