3137470 - EWA configuration on FRUN shows message 'ERROR' and Status is 'Service data request is not picked up by <SID> yet.'

Symptom

Configuration of Early Watch Alert (EWA) for the managed system in Focused Run, message 'ERROR' and Status is 'Service data request is not picked up by <SID> yet.'

Also shown is 'Web application Apache Tomcat is showing as Not Supported'

Environment

Focused Run

Product

SAP Focused Run 2.0 ; SAP Focused Run 3.0 ; SAP S/4HANA foundation 1909

Keywords

KBA , SV-FRN-APP-SDD , FRUN: Interface to SAP for EarlyWatch Alert service data , Problem

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