SAP Knowledge Base Article - Public

3137508 - 'no page available' error when attempting to duplicate a home page in CSB

Symptom

To duplicate a home page, one needs to navigate to the page to copy (the source), then select the gear icon and select 'duplicate page'.
The user is then asked to select the page they want to duplicate the source page onto.
When leaving the locale autoselected (i.e., the first option in the dropdown which is automatically displayed) in the drop down menu and clicking on save then one always gets the "no page available" message regardless if that page already exists or not.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Select source home page
  2. Click on gear icon and Select 'Duplicate page'
  3. Leave preselected value as the target and hit Save
  4. The error "no page available" appears and the duplication does not take place

Cause

The UI is forcing the user to actively select some values in the dropdowns but this is not clear to the user and the error message is not helpful.

Resolution

The issue is known and is being corrected with release 1H2022

Workaround
If one selects another locale in the drop down menu first (without then completing the duplication) then goes back and selects the top value they were actually after, then they will obtain the expected overwrite message or the successful publish depending on the situation (new or existing page). 

Keywords

RMK-28054 , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions